Case Studies
Deep dives into how we've solved complex challenges for our clients
Making Vinyl Marketplace: A B2B Marketplace for the Vinyl Record Industry
We designed and built the Making Vinyl Marketplace on Shopify: a place where vinyl industry professionals list and discover new and used equipment, parts, materials and services, with reviewed listings and buyer inquiries that reach the seller and Making Vinyl at the same time. Rated 5.0 in a verified Clutch review.
Key Achievements:
- Verified 5.0 Clutch review: quality, schedule, cost and willingness to refer
- Five-step listing submission with required photos and a review before publication
- Buyer inquiries reach the seller and Making Vinyl at once, so the team no longer acts as middleman
BuilderLync: An AI-Powered Operating System for Roofing Contractors
We built BuilderLync, an all-in-one platform that replaces the patchwork of tools roofing contractors use with a single system: CRM, satellite-measured estimates, proposals with e-signature, scheduling, invoicing and Sierra, an AI agent that follows up on every lead by text, email and phone.
Key Achievements:
- Generally available to US contractors since June 1, 2026
- AI lead follow-up in under 60 seconds by text, email or voice, 24/7
- Satellite-measured estimates and branded proposals in under 5 minutes
Real-Time POS Integration & Intelligent Review Management
Revolutionized customer feedback management by building an innovative pipeline that integrates POS systems with intelligent review management, achieving 85% review response rates.
Key Achievements:
- 85% Review Response Rate through timely SMS outreach
- 4.2→4.7 Star Average rating improvement
- $2.3M Revenue Protected by intercepting negative experiences
Cloud-Agnostic Infrastructure for Millions of Users
Architected cloud-agnostic infrastructure for France's #1 social media app, optimizing bandwidth costs and implementing efficient media conversion pipelines for millions of users.
Key Achievements:
- France's #1 social media app on iOS App Store
- 5M+ concurrent users supported
- 68% bandwidth cost reduction
Hyper-Local Marketplace for Artisanal Economy
Built a hyper-local marketplace solving last-mile delivery challenges for Simcoe County artisanal merchants using low-code solutions and intelligent postal code routing.
Key Achievements:
- 15,000+ deliveries completed in first year
- 98.5% on-time delivery rate
- 60% reduction in delivery costs for merchants
Scaling Creator Engagement Through Serverless Email Infrastructure
Transformed Twizz's email notification system using serverless architecture, scaling from hundreds to thousands of emails per second while reducing processing time from 30 minutes to under 3 seconds.
Key Achievements:
- Email processing time: 30 minutes → 3 seconds
- 47% increase in creator engagement rates
- 68% reduction in infrastructure costs
Resilient Multi-PSP Payment Infrastructure with Dynamic Failover
Architected a dynamic Payment Service Provider integration system with intelligent routing and real-time failover, achieving 99.99% payment availability and reducing failed transactions by 91%.
Key Achievements:
- Payment availability: 97.2% → 99.99%
- 91% reduction in revenue loss from payment failures
- 23% reduction in payment processing costs
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